rocksandchainz

Rocks and Chainz

Reno, Nevada
|
| 12,088 Sales | 5 out of 5 stars 5 out of 5 stars

rocksandchainz is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    Welcome to my shop! Mini updates happen frequently; check back soon to see the new crystals! Follow me on IG @rocksandchainz to see sneak peeks, newest offerings, and behind the scenes adventures!

Announcement

Last updated on Feb 1, 2024

Welcome to my shop! Mini updates happen frequently; check back soon to see the new crystals! Follow me on IG @rocksandchainz to see sneak peeks, newest offerings, and behind the scenes adventures!

12088 Sales

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alison

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alison

Reviews

Average item review
5 out of 5 stars
(5339)
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About rocksandchainz

Sales 12,088
On Etsy since 2010

Shop policies

Last updated on Mar 12, 2021

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
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Accepts Etsy Gift Cards and Etsy Credits
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Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 12 hours of purchase

More information

Last updated on May 18, 2022

Frequently asked questions

Will I get the crystal shown in the listing?

In almost all cases, yes, the stone you see is the stone you will receive. Occasionally, if I have multiples and they are nearly identical, you may receive one that is very similar to, but not exactly, the one shown. This will always be noted in the item description.

When will my order ship?

My processing time (time from when I receive the order to when I ship it out) is currently 3-5 business days, excluding weekends and holidays. I make every effort to ship orders sooner when possible. I know waiting is the hardest part! If you need an order by a certain date, please convo me to make sure it is possible.

Does RocksAndChainz recycle?

YES!! You may find a variety of recycled shipping material in your order, from packing paper to bubble wrap. My number one priority is making sure your crystals arrive safely, followed closely by reducing waste and reusing materials wherever possible.

What if I need to cancel my order?

Please send me a message ASAP if you need to cancel! As long as your order hasn't shipped, I'm happy to cancel and refund in full.

What if I have a problem with my order?

Message me as soon as possible! In general, I do not accept returns, but I am also a human and want to resolve any issues you have.

I have a shop. Do you sell wholesale?

No, I do not offer wholesale. I do occasionally offer small bulk parcels of select items, which can be found in the "bulk crystal parcels" section of my shop. I do NOT offer any drop shipping.

Can you hold a crystal for me until payday?

Probably! Send me a message and let me know what you would like held. I am happy to reserve a listing for a few days.

Will you cleanse the stones before mailing?

Yes! All of my crystals are regularly cleansed and cleared in my inventory, and will be cleansed and cleared before sending. They are ready for you to set your intentions!

I placed an order the other day, and another order today. Can you combine shipping?

As long as I haven't shipped your first order, I am happy to combine! PLEASE leave a note in the second order or send me a message asking to combine - I work orders "first in, first out" and generally will not see your second order in time otherwise.